Last Updated: Aug 2025

Accurtag Solutions Limited (“Accurtag”, “we”, “us”), respects your privacy and wants you to understand the personal data we collect, how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data.

By using our mobile application (“App”) or our website (“Site”), you are consenting to our processing of your information as described in this Privacy Policy. If you do not agree, please do not use the App or Site. This Privacy Policy applies when you use the App or Site provided by Accurtag.

What Data We Collect

We do not collect or store your credit card number or other sensitive payment details.

When you use the App or Site, we may collect data, including information that directly or indirectly identifies you. Your information may be stored in an identifiable format or in an aggregate format where you cannot reasonably be identified.

For subscription purchases made through the App, payments are processed by Apple App Store or Google Play, depending on your device platform. We do not collect or store your full payment information. We may receive limited transaction data from these stores, such as purchase date, product type, subscription status, and country, to verify your subscription and provide access to premium features.

Personal or Account Information:

We collect the information you provide to us directly via email, online forms, or support features embedded in our App or Site. This may include:

  • Identification data, such as your name, email address, phone number, or other personal details.

Device Information:

We automatically collect certain information from your device, including:

  • Device OS name, OS version, device identifiers (e.g., device ID, advertising ID such as IDFA (iOS) or AAID (Android)), application version, language, and time zone.

Usage Data:

We may automatically collect information about how you interact with the App or Site, such as:

  • Location data (country or city), in-app purchase history, subscriptions, advertisement interactions, and activity generated when you use the App or Site.

Information From Third Parties:

We may receive information about you from third-party service providers. For example, we share data with partners to deliver personalized advertisements. For more details, refer to Appendix A: Advertising Networks and Their Partners.

Cookies

We and third-party advertising networks may use cookies and similar technologies, such as mobile SDKs, to provide personalized advertisements. While some cookies are essential for app functionality, others help us improve and market the App or Site.

To delete or manage cookies, refer to our Cookie Policy for instructions. Please note that deleting cookies may affect your ability to use certain features.

Advertising IDs

Advertising IDs (such as IDFA on iOS or AAID on Android) may be collected by us or our third-party advertising partners to deliver personalized advertisements, measure ad performance, and analyze user engagement. These identifiers do not directly identify you but may be combined with other information to tailor ads to your interests. You can reset or limit the use of your device’s advertising ID in your device privacy settings.

How We Use the Data We Collect

We use subscription data to manage your access to paid features, notify you of renewal dates, and respond to subscription-related inquiries. Subscription cancellations and refunds are handled directly by the Apple App Store or Google Play Store, and their policies apply.

We may use the information collected about you to:

Customer Support:

Respond to your inquiries, send updates, and notify you about App or Site maintenance.

Analytics:

Conduct business analysis, improve the App or Site, and personalize content and advertisements. Analytical data is solely for internal use and is not shared with third parties.

Advertising:

Provide personalized ads through third-party advertising networks. For users in the European Economic Area, the UK, Norway, or Switzerland, your consent will be sought for processing data for personalized ads.

Security:

Use personal data for security purposes, including fraud monitoring, combating malicious activity, and ensuring technical support.

Who We Share Your Data With

We share some data with:

  • Service providers supporting customer service, marketing, and analytics.
  • Advertising companies delivering targeted advertisements.
  • Government authorities in compliance with legal obligations.

Where required, we will ask for your explicit consent before sharing data with third parties.

Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Restrict processing or object to targeted advertising and analytics.
  • Withdraw consent at any time without affecting prior data processing.

To exercise these rights, use the in-app privacy settings or contact us directly.

Opt-Out of Targeted Advertising and Analytics

You can opt-out from personalized advertisements via:

  • The in-app Privacy Settings tab.
  • The privacy settings of your iOS or Android device.

Refer to Appendix B: Analytics and Other Service Providers for more details.

U.S. Residents: Rights and Supplemental Notice

We comply with applicable privacy laws in the U.S., including the California Consumer Privacy Act (CCPA) and others. Residents of California, Virginia, Colorado, Connecticut, Utah, Oregon, and Texas have specific rights regarding:

  • Access to collected data.
  • Deletion of personal information.
  • Opting out of targeted advertising or data sales.

Requests for access or deletion will be processed within 45 days. Extensions and denials will be communicated with justifications.

Where We Keep Your Information

Your personal information is retained only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Data may be transferred and processed outside your country, including the USA, in compliance with applicable laws.

Inactive accounts or unused data will be deleted after two years. Once deleted, rights like data access, erasure, or rectification cannot be exercised.

Subscription-related transaction data may be retained for as long as your account remains active and for a reasonable period afterward to comply with our legal obligations and resolve disputes.

Information About Children

The App and Site are not directed to children under the age of 16. We do not knowingly collect data from children under 16. If we become aware of such data collection, it will be promptly deleted. Please contact us if you believe we have collected information about a child under 16.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date. Continued use of the App or Site after changes constitutes acceptance of the revised policy.

For more information about how your payment information is handled, please review the Apple Privacy Policy (https://www.apple.com/legal/privacy/) or Google Privacy Policy (https://policies.google.com/privacy), depending on your platform.

Contact Us

For questions or concerns, contact us via: